We will ensure we provide a safe and secure environment for your son or daughter

Universal Student Living is dedicated to ensuring that your son or daughter has the best student accommodation experience possible.

We provide safe and secure environments with on-site accommodation teams at all of our sites to answer any queries, provide advice, information and support to your son or daughter.

We recognise the challenges parents face when sending their children to University and we aim to make it as painless as possible.

We hope to answer any queries you may have below. Of course, if you have any questions which have not been answered please get in touch with the management team at the accommodation (You can find the site contact details on each property page on the website).

Our knowledgeable teams will be happy to help!

ANUK Accreditation

All of our properties are ANUK accredited, which means that we provide a high standard of living to all students. Accreditation is the voluntary compliance by private landlords with good standards in the condition and management of their properties and their relationships with their tenants.

Secure and Safe

We take security and safety seriously. Heat and smoke detectors are fitted throughout all of our properties.

Entry to our student accommodation is via secure access systems operated by keys, cards, fobs or number pads.

Emergency Contact

We also provide out of hour emergency contact numbers and our alarm systems are linked to 24/7 security to ensure a rapid response.

Student Wardens

As well as our accommodation teams, student wardens are based on site for any out of hours assistance/emergencies. As students themselves, they can also relate to the tenants and offer help and advice where possible.

Maintenance

If your son or daughter has a maintenance fault, i.e. their light bulb has gone out, then we can arrange for a maintenance operative to fix the fault.

Disabilities

We have rooms available that are fully wheelchair accessible. For further information about our facilities for residents with disabilities please contact us.

Guarantor

All tenants who choose to pay termly (3 instalments) need a UK Guarantor; the guarantor will agree to pay any rental payments should the resident default on their rent.

The Tenancy Agreement must be signed by the tenant and the guarantor.

If you cannot provide a UK guarantor you will need to pay your rent in full for the year.

Tenancy Agreement

The Tenancy Agreement is a legal document and once signed places obligations on the resident and the guarantor (if applicable). The terms of the Tenancy Agreement are binding.

Room Allocation

When booking online you will be given different preferences to choose from, for example to be in a specific flat/room, to share with friends, single sex flat and which floor you would like to be on. We will try to accommodate your preferences where possible.

Moving In

We will let you know when the move in date is closer to the time so that you can make the necessary arrangements. You will be provided with a moving in guide including useful information.

Our accommodation team will be on hand to help your move in be as stress free as possible. The team will show you where to go and answer any questions you may have.

What to bring

All of our rooms are fully furnished.

In our self-contained studios we provide a fridge, hob, sink, oven or combi-oven and storage cupboards.

If you are living in a flat that has shared kitchen/dining facilities then there are fridge/freezers, ovens, hobs, sink and storage adequate for the number of people living in the flat. We also provide a dining room table and chairs.

Please see below a list of essentials that you will need to bring with you:

  • Bedding (including duvets/pillows and covers)
  • Towels
  • Kitchen utensils
  • Pots and pans
  • Personal items

Visit unikitout.com and quote Universal16 when you check out to get a 10% discount.

Need more information?

Our accommodation team are available to help you move in and to make your stay as stress free as possible. The team will show you where to go and answer any questions you may have.

If you would like more information please contact the relevant site team or contact us here.