Reserve in Four Easy Steps

Twickenham

Grosvenor Hall
69-71 Grosvenor Road
Twickenham
London
TW1 4AD

Grosvenor Hall student accommodation is ideally located for St Mary’s as it’s just a short 20 minute walk to the University.

The property is professionally managed and maintained by our on site team so if there are any problems with your room, we sort them out.

We try to allocate students in apartments based on their course and room preferences wherever possible. All Undergraduates are allocated rooms in the same apartment. PGCE and returning students are also grouped together, wherever possible. Management and student wardens are based on-site to help students settle in and provide support and information throughout their stay.

 

 

Email: twickenham@universalstudentliving.com
Phone: 0203 393 8237

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What’s included?

All-inclusive utility bills. This covers Gas, Electricity, WiFi, Water, Council Tax, Maintenance and Contents Insurance which means you don’t need to worry so much about budgeting.

Facilities

  • All inclusive utility bills covering Gas, Electricity, Water, WiFi and Council Tax
  • Secure key fob system
  • Limited Car parking spaces to rent
  • 24 hour access laundry
  • Up to 100Mb
  • Contents insurance

Our Location

Grosvenor Hall is situated in the centre of Twickenham and the majority of our students study at St Mary’s University College, which is an easy 20  minute walk from the property. There are a wide range of shops, bars and restaurants within 2 minute’s walk of the residence, and Twickenham Rail Station is 5 minutes walk away, which gives fast (23 minutes) access to Central London.

Address

Grosvenor Hall
69-71 Grosvenor Road
Twickenham
London
TW1 4AD

Register your interest today

Please complete the form below to register your interest for this location and we will be in contact with you soon.

Management Team

Sue Scott

Accommodation Manager for Grosvenor Hall, Twickenham

0203 393 8237

Likes: Music, reading, red wine

Dislikes: Mountaineering

Interesting Fact: 1) Mum to 2 lovely girls, 2) Enjoyed a year exploring SE Asia & Australia.

Meet the Team

Local Area

University

– St. Mary’s University TW1 4SX

A research University located in Strawberry Hill, Twickenham, in South West London, founded in 1850. It is generally acknowledged to the the oldest Catholic university in the United Kingdom. There are lots of great facilities, from sports, state of the art library, open access IT suites, Media Arts Suite and a Students’ Union committed to providing social events, support and a voice for the student body.

Transport

Bus:
– London Road Bus Stop (Buses 267, 281 and 681)
– York Street Twickenham (Buses 33, 490, H22, N22, R68, R70)
– Twickenham Station Stop B (Buses 267, 281 and 681)
– St Mary’s University College (Bus 33)
*To get to the University- get on at York Street*

Train:
– Twickenham Train Station TW1 3SX
– St. Margaret’s Greater London Train Station TW1 2LH
– Strawberry Hill Train Station TW1 4PP

Taxis:
– Speedy Cars TW1 1DQ
– Chariot Cars TW2 5AB
– Bats (Minicabs) TW1 3QS
– Brunel Express Cab TW1 3SH
– Excelsior Cars TW1 3JS

Local Amenities

Leisure:
– Twickenham Stadium TW2 7BA
– World Rugby Museum TW2 7BA

Music:
– The Eel Pie Club TW1 3SZ
– Twickenham Jazz Club TW1 3SZ
– The Dysart TW10 7AA
– The Orange Tree TW9 2NQ

Shops:
– Waitrose TW1 3RJ
– Asda TW7 7DY
– Iceland TW1 3SD

Hospitals:
– Cassel Hospital TW10 7JF
– West Middlesex University Hospital TW7 6AF

Frequently Asked Questions

Can I live with my friends?

Yes. Where possible we will try to put you with your friends. When applying for your accommodation you should let us know your preferences including the names of your friends.  We will contact you to confirm your request.

Can I move in early?

We will try and accommodate requests for early arrivals when possible. Please call your accommodation directly to check the availability.

Will my room be cleaned?

Your accommodation is cleaned for your arrival. Once you have moved in you will be responsible for cleaning your room and any shared areas within an apartment.

What do I need to bring with me?

Your room is furnished but you will need to bring the essentials such as:

Bed linen (duvet, pillows and sheets)

Kitchen utensils, including saucepans, plates, cutlery and glasses.

Towels

Toiletries

Clothes

Laptop and chargers

Personal items

See our handy checklist to help you get started.

To help you with the essentials we have teamed up with UniKitOut to make your move as simple and straightforward as possible.  You can now order bedding, bathroom and kitchen items along with accessories here and they’ll be ready and waiting for you when you move in! You can also save 10% with the code USL17.

 

Will my room be checked?

We will undertake full room (and communal areas where applicable) inspections at least three times during your tenancy period. We will check for cleanliness, damage and for missing items.

 

What kind of students will be living here?

We have all kinds of students living with us, from all over the world, studying for their undergraduate and postgraduate degrees.

I'm a Fresher, what can I expect?

Heading to University is an incredibly exciting time but if it’s your first time away from home you may also be feeling a bit nervous.  We’ve put together a freshers’ guide which we hope will give you an idea of what to expect and to help you settle in to Freshers’ week and university life.  The main thing to remember is that everyone is going to be in the same position as you so be yourself and you’ll be great!

What happens if there is a problem with the heating or other services?

Contact the management team in the building and they will arrange for maintenance to attend and fix the problem.

Can I rebook my room for next year?

Many of our residents are returning students who just don’t want to leave!

Apply as soon as possible in order to book your room, we cannot guarantee your room will be available; if you book early you will improve your chances.

What is a reservation fee?

Your reservation fee of £250  is due when you book your room. This is not a deposit, and once paid, is not refundable.

Your reservation fee secures your room once you sign the Assured Shorthold Tenancy Agreement and  your Guarantor signs the Guarantee (if required).

At the start of your tenancy your reservation fee converts to an advanced rent payment, and is either deducted from your single rent payment (if you pay for the year in advance) or from your first term’s rental payment (if you pay in stages).

So, for example if the total rent stated in your contract is £4,500, and you are paying in advance, you will pay £250 before signing your contract, and the remainder, £4,250 before moving in.

If you are paying by three instalments with a UK Guarantor, then you will pay the £250 reservation fee on signing, 40% of the contract rent before you move in less the reservation fee (£1,800 – £250 = £1,550), £1,800 at the start of the second term, then £900 for the third term.

 

Do I need to pay any bills?

Your weekly rent includes all electricity, heating and water bills and room internet access.

However, we follow a ‘reasonable use policy’ and if we feel your use of any of the utilities (electricity or water)  is excessive, we will notify you of our concerns, and if the excessive use does not change, we reserve the right to charge you for such excessive use.

What should I do if I lose my keys?

If you lose your keys, please request a new set from the accommodation office, you will need to pay for a replacement set. If the office is closed you can contact the Student Warden on site.

Please look after your keys;

  • Do not label them
  • Do not give them to anyone else
How old do I have to be to live in your accommodation?

To live at one of our properties you must be 18 or over, on or before, the start date of your tenancy agreement.

What do I have to pay and when?

You will need to pay the £250 non-refundable reservation fee to secure your room.

You will then have two options – you can pay by three instalments or in one lump sum.

Paying in three instalments:

Students will need to provide evidence of a UK based guarantor if they wish to pay by instalments.  Students will also need to sign a Direct Debit Mandate form to pay by instalments.

The first installment of rent is due in our bank account 10 days before the start of your tenancy. We will notify you in good time of the bank account details, or you can pay through our on-line portal with a debit card or credit card (credit cards attract a processing charge).

The start of your tenancy is the first date shown on your Assured Shorthold Tenancy, NOT the date you move into your room.

If you are receiving a Student Loan, and using this to pay your rent, you will NOT receive this loan until you have arrived at University and registered with your course. The University will then notify the Student Loans Company that you have registered, and the Student Loans Company then pay you the first terms loan, which may arrive one to two weeks after you need to move in.

It may therefore be difficult for you to pay your first rent instalment in full without your loan. If that is the case, you should speak to your guarantor to ask for assistance in the interim. If you require further assistance please contact your site team for more information.

Paying in one lump sum:

If students are unable to provide a UK based guarantor, payment will need to be paid in full at least 10 days prior to tenancy start dates.

What is a guarantor?

A Guarantor is a person that you nominate who will guarantee that your rent will be paid if you are unable to pay it yourself. The person needs to be capable of meeting your obligations if you are unable to.

If you fail to pay your rent on time, the guarantor will be responsible to ensure your rent is paid in full.

More information about guarantors can be found here.

An overseas based guarantor, or one who is overseas but has a UK bank account is not acceptable.

If you are not able to provide your own guarantor, Housing Hand is an international guarantor service that provides this service to all students who cannot provide a suitable or qualified UK Guarantor.

Housing Hand also specialises in dealing with International students who cannot provide a Guarantor in the UK.

If you would like to use or find out more about the Housing Hand Guarantor Service, please visit their website www.housinghand.co.uk or you can call their offices from +44 (0)207 205 26 25.

Do I need to have a UK based guarantor?

You will need to have a UK based guarantor if you would like to pay your rent by instalments.  If you choose to pay the total rent upfront then you will not be required to have a UK based guarantor.

Can I cancel my contract?

No. Your Tenancy Agreement is a legally binding document and you are subject to the terms and conditions of that contract.

Can I end my tenancy early?

As a tenant on a fixed term assured short hold tenancy you cannot end your tenancy early. You may find a replacement tenant for your tenancy as long as they take over the full length of your contract and pay the rent in full.

Do I need to pay a deposit?

You do not need to pay a deposit. However, you will need to pay a non-refundable £250 reservation fee to secure your room. The £250 is then deducted from your first rent instalment.

Can I smoke in the accommodation?

No. Smoking in the accommodation is forbidden.

Can I bring my pet?

Unfortunately we cannot allow pets.